Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method within 10 business days. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll also need the receipt or proof of purchase. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues We cannot offer a refund once 30 days has elapsed. If we have not heard from you within 7 days of that e-mail, the items will be restocked. After 30 days, we will send you an e-mail reminder to the address you used to place the order. If the item was purchased for local pickup, you have 30 days to pick up your order or contact us to make arrangements. Once we have received the item we will issue your refund. It also has some sub-themes, as well, such as Snow or making a Shapeshifter deck of any combination of colors. If the item was shipped or already picked up, contact us at to begin the return process. The Kaldheim set has one archetype for each two-color combination of mana. We have a 30-day return policy, which means you have 30 days after purchasing your item to request a refund.
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